QueueMetrics-Live cloud solution for call center based on Asterisk technology enhances your productivity and improves the daily workflow of your agents using a dedicated agent page with alarms options, outcomes, features codes, a WebRTC softphone, integration with all modern CRM and a complete quality tracking tool included.
Track all daily activities with more than 200 different metrics and manage processes in realtime with extensions, calls control, whisper, spy and barge mode.
With QueueMetrics-Live:
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