Integration guides

Integrating WombatDialer has never been so easy.
Follow our integration tutorials to get the best out of your WombatDialer.
For feedbacks, comments or in order to submit your own tutorial please write to marketing(at)loway.ch.

Loway Tutorials

• Reverse preview dialing made easy
  Discover how to implement preview dialing using QueueMetrics, Elastix and SugarCRM.
• Elastix queue call-backs with WombatDialer
  The Elastix queue call-back tutorial shows how to implement queue call-backs in WombatDialer using Elastix (but will work even if you don't use Elastix).
• WombatDialer and QueueMetrics Integration
  This comprehensive tutorial shows how to integrate WombatDialer with the QueueMetrics call-center suite, using QueueMetrics agent page "screen pops" as the agent's GUI on an outbound campaign.
• Understanding queue end-points in Wombat
  Discover how to use Asterisk queues in order to run WombatDialer as an advanced Asterisk progressive dialer.
• WombatDialer and Social Media Integration
  This creative tutorial shows how to implement idle campaigns, how to trigger calls from HTTP and more with your WombatDialer.
• Outbound IVRs and automated call retries handling
  Discover how to easy implement outbound IVRs (surveys, appointment reminders), and how to create campaigns that retry until an acknowledgment, the Wombat reschedule logic and HTTP activity notification.
• Using WombatDialer for Progressive dialing
  Learn how to implement progressive dialing by having WombatDialer monitor a queue and start a volunteer fund-raising campaign.

Third-party Tutorials

• WombatDialer - Marcador automático para Asterisk
  A clear, light and easy to follow installation tutorial in Spanish by Voztovoice Company.

 Useful Links