Integrating WombatDialer
Sample tutorials
- Elastix queue call-back
shows how to implement queue call-backs in WombatDialer using Elastix (but will work even if
you don't use Elastix!)
- WombatDialer and QueueMetrics
shows how to integrate WombatDialer with a QueueMetrics system, using QueueMetrics agent page "screen
pops" as the agent's GUI on an outbound campaign
- Understanding queue end-points
shows how to use Asterisk queues in order to use WombatDialer as an advanced Asterisk progressive dialer
- A social media dialer
shows how to implement idle campaigns, how to trigger calls from HTTP and more
- Outbound IVRs and dr. Strangelove
shows how to implement outbound IVRs (surveys, appointment reminders), how to create campaigns
that retry until an acknowledgement, the Wombat reschedule logic and HTTP activity notification
- Helping wombats one carrot at a time
shows how to implement progressive dialling by having WombatDialer monitor a queue.
Third part tutorials