Error Message: Upgrade fails: HTTP Status 500 - error "DTSC - Please contact Loway for a renewal"

2005-09-11

This error is usually caused by an otdated version of the web.xml file. In order to fix it, please follow the procedure below: 

      /etc/init.d/qm-tomcat6 stop
 
      cd /usr/local/queuemetrics/webapps/wombat-0.6.8-448/
  
      cd WEB-INF/ 

      mv web.xml web.xml.old
 
      cp web.xml.ORIG-0.6.8-448 web.xml
 
      /etc/init.d/qm-tomcat6 start

(Please note that the WombatDialer version may change based on what is installed on your system)

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